Terms and Conditions

Last Updated: December 15, 2024

Welcome to JJ Oils. These Terms and Conditions govern your access to and use of our website https://jjoils.com and the purchase of products from our online store. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

Definitions

“Company,” “we,” “us,” or “our” refers to JJ Oils. “Customer,” “you,” or “your” refers to the individual or entity accessing our website or purchasing our products. “Website” refers to https://jjoils.com and all associated pages. “Products” refers to edible oils and related items sold through our website. “Services” refers to the online shopping platform and customer support provided by JJ Oils.

Acceptance of Terms

By accessing our website, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund and Return Policy. These terms constitute a legally binding agreement between you and JJ Oils. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Eligibility

You must be at least 18 years of age to use our website and purchase products from JJ Oils. By using our services, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements. If you are using our website on behalf of an organization or business, you represent that you have the authority to bind that entity to these terms.

Account Registration

To place orders and access certain features, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current. You must immediately notify us of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that violate these terms or contain false information.

Product Information and Pricing

We make every effort to display our products and their descriptions, specifications, availability, and prices as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and actual products may vary slightly in appearance. All weights, volumes, and measurements are approximate. Prices are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel the order and provide a full refund. If you have already received the product due to a pricing error, we may request its return at our expense.

Orders and Payment

When you place an order on our website, you are making an offer to purchase the products. All orders are subject to acceptance by JJ Oils. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, suspected fraud, or violations of these terms. Receipt of an order confirmation email does not constitute our acceptance of your order. Acceptance occurs when we dispatch the products to you.

Payment must be made in full at the time of placing the order. We accept payment through credit cards, debit cards, UPI, net banking, digital wallets, and other payment methods as displayed on our website. All payments are processed through secure third-party payment gateways. You represent and warrant that you have the legal right to use any payment method provided for purchases.

Shipping and Delivery

We deliver products to addresses within India as specified during checkout. Delivery times are estimates and not guaranteed. Actual delivery times may vary based on location, product availability, courier services, and other factors beyond our control. We will make reasonable efforts to deliver products within the estimated timeframe. Shipping charges are calculated based on the delivery location, order value, and weight of the products.

Title and risk of loss for products pass to you upon delivery to the carrier. You are responsible for providing a complete and accurate shipping address. We are not responsible for delays or non-delivery due to incorrect address information provided by you. If you are not available to receive the delivery, the courier may make additional delivery attempts or leave a notice for you to arrange redelivery.

Product Quality and Safety

All our edible oils are sourced from reputable suppliers and meet food safety standards as required by the Food Safety and Standards Authority of India (FSSAI). Products are packaged securely to maintain freshness and prevent contamination during transit. Each product displays manufacturing date, expiry date, batch number, and FSSAI license number on the packaging. We ensure that products have adequate shelf life remaining at the time of delivery.

Upon receiving your order, please store products as per the storage instructions provided on the packaging. Once opened, consume products within the recommended timeframe. If you have any allergies or dietary restrictions, please check the product ingredients and labels carefully before consumption.

Returns and Refunds

Our Refund and Return Policy governs all returns, replacements, and refunds. Please refer to our separate Refund and Return Policy page for complete details. By placing an order, you acknowledge that you have read and agree to our return and refund terms.

Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms. You agree not to: use the website in any way that violates applicable laws or regulations; attempt to gain unauthorized access to our systems or networks; interfere with or disrupt the website or servers; use automated systems or software to extract data from the website without our permission; transmit any viruses, malware, or harmful code; impersonate any person or entity or misrepresent your affiliation; harass, abuse, or harm other users or our staff; or post or transmit any offensive, defamatory, or inappropriate content.

We reserve the right to suspend or terminate your access to the website if you violate these terms or engage in any prohibited activities.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, product descriptions, software, design elements, and compilation of content, is the property of JJ Oils or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws. The JJ Oils name, logo, and all related trademarks are the property of JJ Oils.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent, except for your personal, non-commercial use. Any unauthorized use of our intellectual property may result in legal action.

User-Generated Content

If you submit reviews, comments, feedback, suggestions, or other content to our website, you grant JJ Oils a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such content for any purpose. You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.

We reserve the right to remove, edit, or refuse to post any user-generated content that violates these terms, is offensive, inappropriate, or infringes on intellectual property rights.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources, including payment gateways, social media platforms, and courier tracking services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites at your own risk and should review their terms and privacy policies.

Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, JJ Oils disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not guarantee the accuracy, completeness, or reliability of any content on our website. Your use of our website and purchase of products is at your sole risk.

Limitation of Liability

To the fullest extent permitted by law, JJ Oils, its directors, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products, including loss of profits, loss of data, business interruption, or any other commercial damages or losses, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of our website or purchase of products shall not exceed the amount you paid for the specific product giving rise to the claim, or one hundred Indian Rupees (INR 100), whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless JJ Oils, its affiliates, and their respective directors, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to: your use of our website; your purchase or use of our products; your violation of these terms; your violation of any rights of third parties; or any content you submit to our website.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in [Your City], Tamil Nadu, India. You consent to the personal jurisdiction of such courts and waive any objection to venue.

Dispute Resolution

In the event of any dispute, controversy, or claim arising from these terms or your use of our services, you agree to first attempt to resolve the matter informally by contacting our customer support team. If the dispute cannot be resolved through informal negotiation within 30 days, either party may pursue formal legal remedies. Nothing in these terms shall prevent either party from seeking injunctive relief in court to protect intellectual property rights or prevent irreparable harm.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum