Privacy Policy for JJ Oils
Last Updated: December 15, 2024
JJ Oils we committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jjoils.com and make purchases from our online store.
Information We Collect
Personal Information You Provide: We collect personal information that you voluntarily provide when using our website and placing orders. This includes your full name, email address, phone number, shipping and billing address, account credentials (username and password), payment information including credit/debit card details or UPI information, order history and purchase preferences, and communication preferences and feedback provided through contact forms or customer support.
Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type, device information, operating system, browsing behavior, pages visited, time spent on pages, referral sources, and data from cookies and similar tracking technologies to enhance user experience and analyze site performance.
How We Use Your Information
We use your personal information for the following purposes: to process, fulfill, and deliver your orders of edible oils and related products; to respond to inquiries, provide customer support, and handle returns or exchanges; to maintain your account, save preferences, and provide access to order history; to securely process payments through our third-party payment processors; to send promotional offers, product updates, and newsletters (with your consent); to analyze website usage patterns and improve user experience; and to comply with applicable laws, regulations, and tax requirements in India.
How We Share Your Information
JJ Oils does not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and conducting our business.
Service Providers: We work with payment processors (Razorpay, PayU, or other secure payment gateways) for transaction processing; shipping partners including courier and logistics companies (like Delhivery, Blue Dart, India Post) for order delivery; technology providers including WooCommerce, hosting services, and website analytics tools (Google Analytics); and communication services such as email service providers for sending order confirmations and newsletters.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, and safety.
Cookies
Our website uses cookies to enhance your browsing experience. These include essential cookies required for website functionality and shopping cart operations, analytics cookies such as Google Analytics to understand visitor behavior and improve our website, and marketing cookies to display relevant advertisements and track campaign effectiveness.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your personal information including SSL/TLS encryption for all data transmission, secure payment processing through PCI-DSS compliant payment gateways, regular security audits and updates to our WooCommerce platform, restricted access to personal data on a need-to-know basis, and secure servers with firewall protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
What Rights You Have Over Your Data
Under applicable Indian data protection laws, you have the following rights: you can request a copy of the personal information we hold about you; update or correct inaccurate or incomplete information; request deletion of your personal data (subject to legal retention requirements); unsubscribe from marketing emails using the link provided in each communication; request a copy of your data in a portable format; and withdraw previously given consent for data processing.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How Long We Retain Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Order information is retained for 7 years for accounting and tax compliance purposes. Account information is retained until you request account deletion. Marketing data is retained until you opt-out or unsubscribe. Website analytics uses anonymized data retained for statistical analysis.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Where Your Data Is Sent
Your payment information is sent to our secure payment gateway providers (Razorpay, PayU, or other PCI-DSS compliant processors) for transaction processing. Your shipping information is shared with our courier and logistics partners for order delivery. Visitor comments may be checked through an automated spam detection service.
Third-Party Links
Our website may contain links to third-party websites including social media platforms and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
JJ Oils does not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not submit any personal information through our website without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate when changes were made. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
